Adobe support does not use Skype to give you support. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and look, if they bear the “Adobe Employee” marking under their name. Don't see Cancel your plan The option isn't available if we're processing your payment or had a problem with it. Sign in at Select Manage plan for the plan you want to cancel. Important: Adobe does NOT contact you unsolicited by e-mail or direct message. You can cancel your trial or individual plan (purchased from Adobe) through your Adobe account page.

Kindly note that phone charges may apply. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.

Adobe customer care can be contacted by beginning a secure chat session at. Adobe will notify you via your account email address when your 12-month renewal date is approaching. As says, contacting customer support is best. To turn off auto-renewal on Yearly plans, you need cancel in the last (12th) month of your one-year commitment, and then your plan will not auto-renew.

Cancelling adobe creative cloud